What Data We Collect

We collect data you voluntarily provide through contact forms: name, email address, phone number, and your message. We also automatically store your IP address, browser type, operating system, and information about visited pages, through cookies and web analytics tools.

Purpose of Processing

Data is used exclusively to respond to your requests, improve our industrial design consulting services, and generate anonymous site traffic reports. We do not sell, rent, or share personal information with third parties, except for technical service providers (hosting, email, analytics) acting on our behalf.

Cookies and Tracking Technologies

We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how pages are used. You can manage cookie preferences in your browser settings. Disabling cookies may affect certain features.

Your Rights

In accordance with GDPR, you have the right to access, rectify, delete, or restrict the processing of your personal data. You may also request data portability or withdraw your consent at any time. To exercise these rights, you can contact us at the email address or phone number indicated below.

Data Storage and Security

Data is stored on secure servers within the European Union, with access restricted to authorized personnel only. We retain information for as long as necessary to fulfill the stated purposes or until you request its deletion. We implement technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.

Updates and Contact

This policy may be updated periodically. Last revision: March 15, 2025. For privacy-related questions, you can email us at info@wixcandle.com, call 0348731722, or send a letter to: B-dul. Salcâmilor nr. 0A, bl. 58, sc. B, et. 18, ap. 74. We do not make misleading claims, use false testimonials, or claim undeclared official affiliations.